Shipping policy

Shipping Policy

Thank you for supporting Roots Redeemed. Each item is thoughtfully made or carefully curated, and we appreciate your patience as we prepare your order with care.

Processing Time

Please allow approximately 10 business days to prepare your order before shipment. Many items are handmade or made to order. Business days exclude weekends and holidays. Shipping transit time is additional.

Shipping Time

Once your order has been processed, shipping time will very based on the shipping method selected at checkout and the carrier's delivery schedule. Shipping times are separate from processing times.

Order Updates & Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Rates

Shipping charges and any available free shipping options are displayed at checkout.

Address Accuracy

Please ensure that your shipping address is correct at checkout. Roots Redeemed is not responsible for orders delivered to incorrect addresses provided by the customer.

Delayed or Lost Packages

Roots Redeemed  is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control. If your package appears lost or significantly delayed, please contact the carrier directly using the tracking information provided.

Questions

If you have any questions about your order or shipping, please contact us at: support@rootsredeemed.com